北京時間5月27日晚間消息，Skype今日在其網站上宣布，當前一小部分用戶無法登錄Skype，公司正在修復該問題。Skype稱，Windows、Mac和Linux版Skype客戶端均受該問題影響。目前Skype已經發布了新版Windows Skype，周五還將對Mac版進行升級。至于Linux用戶，Skype已告知用戶進行手動升級。

Skype同時指出，通過手機、電視或其他設備仍可正常登錄Skype。當前Skype在全球擁有約1.7億用戶。微軟本月早些時候宣布，將以85億美元現金收購Skype。

解決Skype無法登錄的解決辦法，只要刪除"shared.xml"這個檔案（Windows下為隱藏檔案，需要開啟"顯示隱藏檔案"。），無論是Windows或是OS X都可以恢復正常聯機，所以OS X的Skype剛剛也有可能是無法登入的。

下面是Skype官方提供的解決辦法

Windows

   
1. If the Skype icon is displayed in the system tray at the bottom right of the screen, right-click it and select Quit.    
2. Click Start, type "run" and press Enter. (On Windows XP: Click Start and then Run.)    
3. Type "%appdata%\skype" and click OK.    
4. Locate and delete the file shared.xml. The file may be displayed as shared if file extensions are not displayed by default on your computer.      
5. If you cannot find this file:
          
   • Click Start, type "run" and press Enter. (On Windows XP: Click Start and then Run.)        
   • Type "control folders" and click OK.        
   • In the View tab, ensure that Show hidden files and folders is enabled.        
   • Repeat the instructions from the beginning.
      
6. Restart Skype.

Mac

   
1. Open Finder and locate the following folder:    

   ~/Library/Application Support/Skype

      
2. Delete the file shared.xml.    
3. Restart Skype.

The ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.

Linux

   
1. Go to the following folder:    

   /home/YourLinuxUserName/.Skype

      
2. Delete the file shared.xml.    
3. Restart Skype.

The Skype folder is a hidden folder - please check Show hidden files in your file browser to view and access it.